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Customer Support

You can provide support to your customers as an admin from the backend. You can create common questions and answers for your customers. To add a new question and answer, you have to navigate:

  • Log in to the admin panel.
  • Choose the "Help and support" option from the left menu.
  • Click on the "Add new question and answer" button.


Adding New Question And Answer Part 1

Figure 1. Checkout Adding Questions & Answers


Now, you have to add questions and answer to the new form. After that, select the "Submit" button for confirmation.


Adding New Question And Answer Part 2

Figure 2. Checkout Submitting Questions & Answers


You can also update, remove, or change activation status. For this, you have to follow the steps below:

  • Select the "Help and support" option from the left menu.
  • Choose the required question and answer.
  • Click on the "Option" button on the selected question and answer.


Checkout Question Answer Part 1

Figure 3. Checkout Managing Questions & Answers

Here, you can customize the questions and answers to provide the best user experience. 

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