CREATIVEITEM

Basic Terms

In the Insight CRM Laravel system, a project represents a set of tasks and goals assigned to a team or staff to achieve specific outcomes within a defined timeframe.

 

A project is the central element of collaboration among the Admin, Client, and Staff. It includes details such as tasks, milestones, files, and meetings. It helps streamline workflows, track progress, and ensure organizational goals are met efficiently and on time.

 

Multiple staff members can contribute to a project, while clients can stay updated on progress and provide feedback, fostering seamless collaboration within the CRM system.

 

Who is an Admin

 

In Insight CRM Laravel, an admin is a user who has the highest level of privileges, permissions, and responsibilities in the Insight CRM Laravel. The admin oversees the entire system to ensure smooth operations.

 

  • In this platform, an admin can:
      • Manage projects, project details, and categories.
      • Create and manage user roles and permissions.
      • Oversee projects and assign them to clients or staff.
      • Generate and review reports on performance and revenue.
      • Configure system settings and add-on features.
      • Manage communication between clients and staff.

 

Who is a Client

 

In Insight CRM Laravel, a client is a user who represents the customer or end-user interacting with the business.

 

  • In this program, a Client can:
      • View their assigned projects and progress updates.
      • Communicate with the admin or staff for clarification and feedback.
      • Access reports and deliverables related to their projects.
      • Manage their profile and preferences.

 

Who is the Staff

In Insight CRM Laravel, a staff member is a user in the Insight CRM system who works on assigned tasks and collaborates with clients and other team members.

 

  • In this platform, a staff member can:
      • Manage their assigned projects and tasks.
      • Communicate with clients and the admin team.
      • Update project status and deliverables.
      • Track deadlines and schedules for better task management.

 

What are the Project details

In a CRM Laravel system, project details refer to the comprehensive information associated with a specific project. These details provide an overview and track the progress of the project, including admin, client, and staff, who clearly understand the project’s objectives and status.

 

What are the Milestones

A milestone shows project progress by grouping related tasks with a clear title, description, and task assigned. It helps businesses track goals, assign work, and manage progress in an organized, efficient way.

 

What are Tasks

The tasks feature helps businesses manage work by setting titles, assigning team members, tracking progress, updating status, and setting deadlines, ensuring clear responsibility, smooth collaboration, and on-time project completion.

 

What is a Gantt Chart

The Gantt Chart in Insight CRM visually displays project progress, helping businesses manage timelines and team responsibilities effectively. It’s a simple yet powerful tool for tracking tasks and ensuring on-time delivery.

 

What is a File

The File feature in Insight CRM allows businesses to upload, organize, and track project files by title, type, size, and uploader, ensuring timely access, smooth collaboration, and efficient project completion.

 

What is a Meeting

The Meeting feature in Insight CRM helps businesses schedule, manage, and track meetings with teams or clients, ensuring clear communication, accountability, and organized project collaboration.

 

What is an Invoice

The Invoice feature in Insight CRM allows businesses to create, send, and manage billing records, ensuring accurate transactions, clear client communication, and well-run financial activities.

 

What is a Timesheet

The Timesheet feature helps businesses track employee work hours, monitor productivity, and manage project time efficiently for better planning, billing, and performance evaluation.

 

 

 

Was this article helpful to you?

How can we help?

Contact us and we will get back to you as soon as possible