How to Manage Contacts

A contact refers to an individual who has expressed interest in the platform's courses or whose information has been collected within the system. Contacts are typically potential persons or students, and they are a primary focus of marketing efforts.

How to Search Contact Person?

• Log in to the Admin Panel.
• Navigate to the Marketing section in the left menu.
• Select Contacts from the sub-menu. This will open a new window.
• Enter the Contact Name in the Search Title field.
• Click Search to display the matching contact details.

How to Reply contact person?

• Log in to the Admin Panel.
• Navigate to the Marketing section from the left menu.
• Click Contacts in the submenu to open a new window.
• Choose a contact from the list.
• Click the three-dot menu under Options to display additional actions.
• Select Reply to open the message reply window.
• Enter your response in the Message Reply field.
• Click Send Reply to finalize and send the message.

How to Delete Contact?

• Log in to the Admin Panel.
• Navigate to the Marketing section from the left menu.
• Click Contacts in the submenu to open a new window.
• Select a contact name from the list.
• Click the three-dot menu under Options to reveal additional actions.
• Choose Delete to open a confirmation window.
• Click the Confirm button to permanently remove the contact.