With Elevate, managing messages is effortless. Admins, staff, and customers can communicate directly within the system. Clear messaging improves support, builds trust, and ensures smooth collaboration, creating stronger relationships and a more satisfying shopping experience.

• Log in to the Admin panel and open the Dashboard.

• Navigate to Message from the left menu, and a new window will appear.

• Use the Search option to quickly find and display a user by entering their name.

• To select a new user for the conversator, click + (Plus sign). A new entry will appear to add.

• Select New user: Select new user from the drop-down menu.

• Once all the fields are completed, click the Next button to add.

• Click on the user or conversator a new message window will appear.

• Write a message in the message field and click the Send button.